TMI Really Good News Testimonials Page 4


After each job, we send out a survey form so that we can be certain that we are pleasing our clients. The survey asks permission to use the client’s name. Some clients agree, and others prefer to maintain their privacy. Following, are several testimonials received from these surveys. In the case there’s a duplicate name, it is usually the survey comments from another job we did for that client.

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“Prompt, fast, experienced services.  Will refer.  Thanks so much.” –D. B., 37027

“A+  Will call again when your service is needed.” –Dennis Dycus, 37064

“Our carpet was very heavily soiled, so I wasn’t expecting great results.  I was pleasantly surprised!  It looks great.” –Melissa McKay, 37115

“It always works!”—Susan Parker, 37220

“Yellow spots under make-up table did come out! Everything else turned out ok too!  White carpet look good!”—Robert Barney, 37217

“TMI cleaned our basement carpet that had been saturated with detergent from a washing machine—ironically—a very difficult mess to clean up!  We’re very pleased with their work and recommend them highly.”—Clark Thomas, 37205

“Service was excellent as indicated above”—Jeanne Maihafer, 37205

“I would highly recommend Greg to anyone who needs carpet cleaned.  He explained everything he did and told us what we could and could not expect after he was through.”—Tim Mullican, 37076

“Quality job.  Quality attitude.  Very professional.  Greg is a pleasant, hard working man that was conscientious about the job and our house.  Will definitely call again.”—Clay Petrey, 37215

“Really Good Cleaning job.  Very professional, dedicated to great service.  Pleasant to deal with.  We appreciated the discount a la wedding.”—Linda Henry,  37215

“Great service, very informative about all the particulars of carpet cleaning.  Can’t wait until you come clean my home carpets.”—Nancy Walker, Green Hill Chiropractic Center, 37215

“Customer service is everything.  (You give that)”—Jeremy Scott Atkinson, 37215

“Fabulous as usual and very meticulous!”—Beth Fitzgerald,  37069

“We could not have been more pleased.  You can pay less for carpet cleaning, but as often is the case—you get what you pay for.  We got the best service we believe available.”—Scott Couch, 37066

“Although costly, I see it as an investment in the future of my rug.  Thanks.”—Larry Brown, 37206

“TMI always goes ‘the second mile’ to assure customer satisfaction.  I am delighted I have found TMI and appreciate their thoroughness.”—Carole Belles, 37073

“I received a wonderful lesson on the many different carpet fibers and I now know what my carpets are made of.  Everything was done really professionally and it all looks great.  Thanks!”—Sarah Ingram, 37215

“Greg was honest about what he could and could not do up front.  The carpet looks brand new.  I wish all salesmen/service deliverers were like Greg.”—Maggie Rose, 37214

“My carpet looks like new again.  I believe I got the most through job possible.”—Julie McClure, 37064

“Greg removed the stains and cleaned the carpet so well that we won’t have to consider replacing it for several years yet!  It looks almost like new.” —JF, 37027

“I am always impress by what a great job you can do.  Everything looks great!  Thank you.” —Kimberly Premo, 37220

“TMI provides a very professional carpet cleaning with good prices.  I can trust them and the work that they do.” —David Wood, 37027

“I was very impressed with the quality of service that we received.  Greg was very professional; attentive and respectful” —Susan Woodland, 37072

“Good Job.” —Ruby James, 37185

“Thorough & complete." —Dr. Gary Cohen, 37075

“Each time Greg has done any work in our house it has been very satifactory.  It is a pleasure doing business with him.” —Dot Slagle, 37211

“They are very quick to schedule an appointment to take care of the needs we have for our office.  They are very professional, quiet, quick, courteous, etc.  We like the work and will call again if we need to.” —S.P, 37203