After each job, we send out a survey form so that
we can be certain that we are pleasing our clients. The survey asks permission
to use the client’s name. Some clients agree, and others prefer to maintain
their privacy. Following, are several testimonials received from these surveys.
In the case there’s a duplicate name, it is usually the survey comments from
another job we did for that client.
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“Prompt, fast, experienced
services. Will refer. Thanks so much.” –D. B., 37027
“A+ Will call again when your
service is needed.” –Dennis Dycus, 37064
“Our carpet was very heavily
soiled, so I wasn’t expecting great results. I was pleasantly surprised! It
looks great.” –Melissa McKay, 37115
“It always works!”—Susan
Parker, 37220
“Yellow spots under make-up
table did come out! Everything else turned out ok too! White carpet look
good!”—Robert Barney, 37217
“TMI cleaned our basement
carpet that had been saturated with detergent from a washing
machine—ironically—a very difficult mess to clean up! We’re very pleased with
their work and recommend them highly.”—Clark Thomas, 37205
“Service was excellent as
indicated above”—Jeanne Maihafer, 37205
“I would highly recommend Greg
to anyone who needs carpet cleaned. He explained everything he did and told us
what we could and could not expect after he was through.”—Tim Mullican, 37076
“Quality job. Quality
attitude. Very professional. Greg is a pleasant, hard working man that was
conscientious about the job and our house. Will definitely call again.”—Clay
Petrey, 37215
“Really Good Cleaning job.
Very professional, dedicated to great service. Pleasant to deal with. We
appreciated the discount a la wedding.”—Linda Henry, 37215
“Great service, very
informative about all the particulars of carpet cleaning. Can’t wait until you
come clean my home carpets.”—Nancy Walker, Green Hill Chiropractic Center, 37215
“Customer service is
everything. (You give that)”—Jeremy Scott Atkinson, 37215
“Fabulous as usual and very
meticulous!”—Beth Fitzgerald, 37069
“We could not have been more
pleased. You can pay less for carpet cleaning, but as often is the case—you get
what you pay for. We got the best service we believe available.”—Scott Couch,
37066
“Although costly, I see it as
an investment in the future of my rug. Thanks.”—Larry Brown, 37206
“TMI always goes ‘the second
mile’ to assure customer satisfaction. I am delighted I have found TMI and
appreciate their thoroughness.”—Carole Belles, 37073
“I received a wonderful lesson
on the many different carpet fibers and I now know what my carpets are made of.
Everything was done really professionally and it all looks great.
Thanks!”—Sarah Ingram, 37215
“Greg was honest about what he
could and could not do up front. The carpet looks brand new. I wish all
salesmen/service deliverers were like Greg.”—Maggie Rose, 37214
“My carpet looks like new
again. I believe I got the most through job possible.”—Julie McClure, 37064
“Greg removed the stains and
cleaned the carpet so well that we won’t have to consider replacing it for
several years yet! It looks almost like new.” —JF, 37027
“I am always impress by what a
great job you can do. Everything looks great! Thank you.” —Kimberly Premo,
37220
“TMI provides a very
professional carpet cleaning with good prices. I can trust them and the work
that they do.” —David Wood, 37027
“I was very impressed with the
quality of service that we received. Greg was very professional; attentive and
respectful” —Susan Woodland, 37072
“Good Job.” —Ruby James, 37185
“Thorough & complete." —Dr. Gary
Cohen, 37075
“Each time Greg has done any
work in our house it has been very satifactory. It is a pleasure doing business
with him.” —Dot Slagle, 37211
“They are very quick to
schedule an appointment to take care of the needs we have for our office. They
are very professional, quiet, quick, courteous, etc. We like the work and will
call again if we need to.” —S.P, 37203
